Habitat for Humanity
This platform is a community engagement solution for Habitat for Humanity volunteers. As the lead designer on this project, I lead all creative meeting with the Habitat creative and development team. I gathered user requirements and user stories and iterated on a design that pulled the Habitat brand through the site and serve as a template for all future Habitat communities that will be rolled out over the next two years. A few of the main objectives are to enhance the volunteer experience both online and off-line and reduce IT involvement in supporting custom solutions by reducing the amount of manual effort needed for maintenance. Some major pain point for the client included the over utilization of the IT team, the inability to manage programs successes and growth opportunities consistently, and too much time spent on communication management. The goal of the site is to bring all the information and members to one place. The success of the programs can be tracked and the communication can happen more naturally without staff involvement.